Disclaimer

1. Independent Payment-Agent Service

Cho2wahe De' Change operates as an independent payment-agent service. Cho2wahe is not Deriv and does not own or operate the Deriv trading platform.

References to Deriv on this website identify the third-party service with which supported payment operations may interact. They should not be interpreted as ownership, representation or control of Deriv by Cho2wahe.

2. No Trading or Investment Advice

Cho2wahe provides payment-related technology and support. We do not provide investment advice, financial advice, trading signals, profit guarantees or recommendations to buy or sell financial instruments.

Any trading decision made through a Deriv account is made independently by the customer and is outside Cho2wahe's payment-agent function.

3. Exchange Rates and Charges

Exchange rates may change over time. Users must review the displayed USD amount, TZS amount and applicable rate before confirming a transaction.

Banks, mobile-money networks or other third-party providers may also apply their own charges, limits or processing conditions.

4. Third-Party Services

Cho2wahe may depend on third-party services including Deriv, banks, mobile-money operators, hosting, communication and payment-processing infrastructure.

Availability, maintenance, outages, verification requirements, transaction limits or delays at those services may affect the completion time of a Cho2wahe transaction.

5. User Responsibility

Customers are responsible for verifying transaction information before confirming a payment, including:

• payment destination;
• recipient name and phone number;
• transaction amount and currency;
• applicable exchange rate;
• Deriv account being funded or withdrawn from; and
• the latest status of any existing request.

Users should not create duplicate requests while an existing transaction remains in a non-final status unless instructed to do so by the relevant workflow or support.

6. Security

Customers must protect their passwords, PINs, OTPs, reset links, authentication sessions and authorization credentials.

Cho2wahe Support will not ask a customer to disclose a password, PIN, reset link or confidential authorization token through WhatsApp, telephone or support chat.